Contact Us
We are sad to see you go. Let us know how we can do better to win you back.
If you'd still like to delete your account with Feather n Weave, mail us at contact@feathernweave.com.
We are sad to see you go. Let us know how we can do better to win you back.
If you'd still like to delete your account with Feather n Weave, mail us at contact@feathernweave.com.
That we will delete all of the information we hold about you.
We wanted to make sure that you understand that the right of deletion is not an absolute right; this means that even where you have asked us to delete your personal information, we may need to keep it for the following reasons:
where your information is still necessary for the purposes for which we collected it, for example we need it to comply with our contractual obligations to you relating to the purchase of our products;
we must keep it so that we can comply with our legal obligations, for example information relating to your purchases must be kept so that we are able to comply with our statutory audit requirements and for tax purposes, and we will need to keep some of your information to demonstrate our compliance with our legal obligations in relation to this request; or
we need it to establish, exercise or defend legal claims.
You will not be able to log into your account on the Feather n Weave Website, the Feather n Weave App.
All order history from the Feather n Weave Website and App (if you've shopped with us previously) will be deleted.
Only you can request to delete your account, unless you have provided a written authorisation via mail or email authorising someone else to request the deletion of your account.
It can take up to 30 calendar days to process your request, but we will aim to complete your request as soon as possible.